TERMS AND CONDITIONS OF PURCHASE

Jurisdiction and competent court
The sales contract between the Customer and POUDOR di Stefano Scarselli is concluded in Italy and governed by Italian Law. For the solution of civil and criminal disputes arising from the conclusion of this contract of sale at a distance, if the Customer is a consumer, the territorial jurisdiction is that of the Court of Pisa; in all other cases, the territorial jurisdiction is exclusively that of the Court of Pisa.

Sale Prices
All sales prices of the products in the catalog of the website www.poudor.it are inclusive of VAT and any other taxes.

Conditions of Purchase
All prices shown in the site showcases, in the product sheets and during the purchase phase are indicated in Euro. In case of detected discrepancy in prices, following the purchase order, the Customer may give notice by phone or email and withdraw, without application of any penalty, from the purchase commitment made. The Customer may purchase the products in the electronic catalog at the time of sending the order. The images and technical data accompanying the card of each product may not be complete and exhaustive of its own characteristics, but bear differences in weight, color, etc.. The correct receipt of the order is confirmed by an email response, sent to the email address provided by the Customer. This confirmation message will repropose all the data entered by the Customer, who undertakes to verify their correctness and promptly communicate any corrections.
The contract entered into with the Customer is considered concluded only after sending the email of contractual acceptance.
By placing the order on the website www.poudor.it , the Customer declares that he/she has read the conditions of sale, the proposed payment terms and the entire purchase procedure. With express reference to art. 3 and 4 D.L.185/89, the Customer will receive by email all the information necessary for the identification of the seller, which must be kept together with the email of acceptance of the contract.

Invoicing
For each order placed on the site, we will issue an invoice for the material shipped. The invoice is issued at the same time as the order is processed and normally accompanies the goods inside the package. For the issuance of the invoice, the information provided by the Customer during the purchase process shall be used. After the issuance of the invoice it will not be possible to make any changes to the data indicated in it. The amounts will be shown on the invoice exclusively in Euro.

Right of withdrawal
The right of withdrawal is regulated by Legislative Decree No. 206 of 06/09/2005. The Customer (i.e. an individual who purchases goods for purposes not related to his professional activity) has the right to withdraw from the purchase contract for any reason. To exercise this right, the Customer must send a notice within 3 working days from the date of receipt of the goods.
Except for any repair costs for damages assessed to the original packaging, we will provide a refund no later than 30 days after receipt of the notice of withdrawal.
The right of withdrawal lapses totally, for lack of the essential condition of integrity of the goods (packaging and / or its contents), in cases where it is ascertained:
– even partial use of the good and any consumables;
– lack of the outer packaging and / or the original inner packaging;
– damage to the product for reasons other than its transport;
– absence of integral elements of the product (accessories, parts, etc.).
In the cases mentioned above, we will return the purchased goods to the sender, charging him the shipping costs.

Conditions of withdrawal
However, the right of withdrawal is subject to the following conditions:
the right applies to the purchased product in its entirety. It is not possible to exercise withdrawal only on part of the purchased product;
the right does not apply on opened products;
the purchased goods must be intact and returned in original packaging, complete in all its parts.
To limit damage to the original packaging, we recommend, where possible, to put it in a second box. Avoid affixing labels or adhesive tapes directly on the original product packaging.
In accordance with the law, shipping costs regarding the return of the goods are the responsibility of the Customer. The shipment, until the certificate of receipt in our warehouse, is under the full responsibility of the Customer.
We do not respond in any way for damage or theft/loss of goods returned by uninsured shipments; upon its arrival in our warehouse the product will be examined to assess any damage or tampering not resulting from transport. If the packaging and / or the original packaging are damaged, we will deduct from the refund due to a percentage, but no more than 10% of it, as a contribution to the costs of restoration.